Technologies

 

Kunde:	AXA
Applikation:	AXA Business Shield
Technologie:	YII, PhoneGap, Angular JS

With a market share of around 20 percent, Axa Versicherungen is number 1 in the Swiss insurance market. The product range includes personal, property, liability, vehicle, credit and travel insurance as well as pension solutions for private individuals and companies.

As part of a field trial, AXA wanted to protect its business customers with various sensors in the form of a prophylactic approach.

AXA chose soXes as a partner for this project because on the one hand, it has experience in the connection of sensors (IoT), designed and developed the cloud-based alarm solution, and on the other hand, it has know-how in the field of UI/UX.

The basis of "AXA Business Shield" is instaGUARD (a cloud-based alerting solution).

soXes designed the solution based on the CI/CD specifications of AXA and developed the front end as a so-called white labeling solution of instaGUARD.

Sensors for movement, humidity, water, etc, were evaluated by soXes together with AXA's responsible persons and integrated into the "AXA Business Shield" solution.

The sensors were successfully installed at various AXA customers during a field test.

In the event of fire, burglary, water damage, etc., customers are contacted globally via all communication channels. This significantly increases accessibility and enables a quick response time.

Together with the AXA managers, soXes has designed and developed a completely new project. The time schedule was sporty but could be achieved with a lot of effort from all involved.

The field test has been completed. The solution has proven itself, as e.g. a large fire damage at a customer could have been prevented.
"AXA Business Shield" customers continue to use the solution and thus protect their infrastructure.

 

Kunde:	instaSOLUTION AG
Applikation:	instaGUARD
Technologie:	YII, PhoneGap, Angular JS

In the course of various projects in the field of alerting and mobilization, it became clear to soXes that in the field of alerting there are many providers, but not many comprehensive solutions that are based on or support modern platforms. soXes therefore decided to build a comprehensive real-time alerting system. After a development period of more than two years, instaGUARD and thus the company instaSOLUTION was born. instaGUARD is a technologically top modern and innovative alarm system for emergency, evacuation, mobilization, threats and technical alarms. It is a new generation in alarm management.

With instaGUARD it is possible to trigger an alarm in real time in an emergency situation or, in the case of team mobilization, to notify your team within seconds. An alarm can be triggered at the touch of a button on the smartphone, by SMS, phone call, e-mail or key combination on the computer. The software is centralized, cloud-based on an Internet platform and is operated by the user via an external client application, which is installed locally on a mobile or fixed end device.
This enables the recipient to be contacted globally via all communication channels. This significantly increases accessibility and enables a fast response time. The alerting process is more efficient, faster and easier than with conventional systems.

Thanks to the alarm configurator, different alarm types can be pre-defined and triggered according to the emergency situation. These differ, for example, in the ringing tone, the recipient circle, the priority, the escalation level or the instructions for action. Alarms can also be triggered by an external system by connecting instaGUARD to an existing external system (e.g. fire protection system). Depending on the medium, alarms can be sent with different delays and the recipient can be requested to acknowledge them. If an alarm was triggered, it is possible to locate the device from which it originated.

In this project, soXes resp. instaSOLUTION implemented all the work from the idea to the design, the technical concept and the implementation.
soXes has extensive know-how in the field of real-time communication with different media and a variety of protocols and systems.

For more information please visit the instaGUARD webpage at www.instaguard.ch

 

Kunde:	REFCO Manufacturing Ltd.
Applikation:	REFMESH
Technologie:	REACT Native, DJANGO Framework with Python, Microsoft AZURE, Bluetooth Low Energy

Founded in 1972, the Swiss company REFCO is a world-renowned supplier in the HVAC/R (refrigeration and air conditioning) market for tools and components.

The product range includes various products to support technicians in their daily work. The latest product generation dares to take the step into a digital future: the tools can be connected to each other via BLE (Bluetooth Low Energy) and the measured data can be transmitted in this way.

To support the technician as much as possible, REFCO Manufacturing Ltd. has commissioned soXes GmbH to develop the APP "REFMESH" for iOS and Android systems. This allows the technician to connect to the REFCO devices on site and read the measured data in real time, execute customer reports or transfer and display measurements logged over a longer period of time.

REFMESH is designed as the central tool for the refrigeration engineer's work with REFCO equipment. The free APP is available in the respective APP stores. Users create an account and will be automatically logged in in the future if desired. REFMESH offers the technician a wide range of possibilities and tools for carrying out his work. When the APP is started up, the connection to an available REFCO device is automatically established.

Since different metric systems are used depending on the country, the user can choose the units he uses himself. Values transferred from REFCO devices are automatically converted where necessary.

In addition to viewing the currently measured data in real time, the technician can also temporarily store the measured values for reporting and easily create screenshots of the displayed data. The measured data (pressure, temperature, vacuum) can also be recorded at different intervals over a longer period of time and displayed graphically in a time line in REFMESH.

Since the REFCO devices themselves can also log data over several days - without connection to an APP - the technician has the possibility of file transfer via the BLE-PLC interface. Of course, these data can also be displayed graphically in the APP.

Once the technician has successfully maintained and adjusted the refrigeration system, the measured data can be automatically inserted into a customer report. This report can easily be provided with the logo of the technician's company. The created reports are stored in the APP and can be sent as PDF files.

In addition to reading out the measured data, the APP also provides the technician with information on new firmware or coolant lists. These can be sent with a few clicks so that they can be installed on the respective devices.

An additional incentive to use the APP is the possibility of registering the REFCO devices used and thus benefit from an extended warranty. The registration process is triggered by scanning an individual QR code on the REFCO device.

The administration of users, device registrations or firmware/refrigerant updates is ensured by an admin tool to which only REFCO employees have access.

The introduction of the BLE-based REFCO devices and with it the REFMESH APP offers added value for technicians and their customers, especially in the area of reporting. Measured values no longer have to be transferred manually into forms, photos of the installation and plant can be taken directly with the mobile device and attached to reports.

But there are also new possibilities for REFCO. While REFMESH connects to the available devices at start-up, news, marketing measures or trade fairs can be displayed on the splash screen. The announcement of new products or updates is also conceivable.

The announced warranty extension should encourage technicians to register their devices. This data, as well as the number of registered users, is important information for the manufacturer in order to develop products and measures that are even closer to the customer.

REFMESH has also been designed to support other REFCO equipment. The introduction of further languages - including Asian and Arabic - is also already planned. The administration of the texts can also be carried out by the customer via the admin tool.

 

Kunde:	TUS - Telekommunikation und Sicherheit
Applikation:	TUS AIN
Technologie:	Graylog Cluster, Microservices, Redis Sentinel, Nginx, Galera Cluster, JSON, Push-pull Methodik, Data Loss Prevention, Split Brain Prevention

In the sixties of the last century, the then PTT was looking for strong partners to operate and finance an alarm transmission service in Switzerland. Securiton AG and Cerberus AG (now Siemens Schweiz AG, Building Technologies) took up the challenge. In 1968 they founded the interest group TUS Telekommunikation und Sicherheit. The pioneering spirit was rewarded: Thanks to constant technical innovations and considerable investments, TUS today presents itself as a modern and efficient multi-technology provider with brilliant future prospects.

TUS AIN (Automatic Intelligent Notification) was developed in order to bring the notification of system faults and alarms, which until then had mainly been personalised, to more modern technologies such as SMS, push, email, pager and automated voice call. In this way, a notification can be automatically sent by TUS AIN to the responsible alarm recipients and to the desired medium. If required, it can also be displayed and edited via a mobile app. A high-performance IP-based network is used to transmit the messages.

TUS AIN is supplied by the TUS alarmDispatcher system with information on the status of the subscriber terminals and their sensors and is mainly used as a notification centre that can be configured in great detail.

The following technologies and solutions are used specifically: Graylog Cluster, Microservices - including Log Service, Notification Service, System Monitoring (PRTG and others), Redis Sentinel, Nginx, Galera Cluster, JSON, Push-pull Methodology, Data Loss Prevention, Split Brain Prevention.

 

Kunde:	TUS - Telecommunications and Security
Applikation:	TUS alarmDispatcher
Technologie:	Graylog Cluster, Microservices, InputChecker, System Monitoring, Redis Sentinel, Nginx, Galera Cluster, JSON, Push-pull Methodik

In the sixties of the last century, the then PTT was looking for strong partners to operate and finance an alarm transmission service in Switzerland. Securiton AG and Cerberus AG (now Siemens Schweiz AG, Building Technologies) took up the challenge. In 1968 they founded the interest group TUS Telekommunikation und Sicherheit. The pioneering spirit was rewarded: Thanks to constant technical innovations and considerable investments, TUS today presents itself as a modern and efficient multi-technology provider with interesting prospects for the future.

In line with this, the TUS alarmDispatcher, an integrated alarm management system for the systematic distribution of system faults, emergency calls and alarms, is designed and implemented using the latest technological possibilities. A high-performance IP-based network is used to transmit the messages.

The TUS alarmDispatcher is a switching unit which ensures that customer terminals (e.g. hazard detection systems) can send appropriate messages to designated alarm receivers (e.g. blue light organisations) within a few milliseconds while maintaining a specified persistence. Alarm receiving points include TUS AIN (Automatic Intelligent Notification) - the smart platform behind the alarmOBSERVER - or eAlarm (Swisscom's intelligent alarm receiving point).

At the same time, the alarm receiving point can send control commands (e.g. lock doors) to the alarm transmission points. Consequently, the TUS alarmDispatcher can function as a duplex.

In order to comply with the high availability and alarm technology compliant guidelines (EN50518, EN50136), the following technologies and solutions are used: Graylog Cluster, Microservices - among others Log Service, InputChecker, System Monitoring (PRTG among others), Redis Sentinel, Nginx, Galera Cluster, JSON, Push-pull Methodology, Split Brain Prevention

 

Kunde:	TUS - Telecommunications and Security
Applikation:	TUS TecTool
Technologie:	PHP, MySQL, Yii, Amphp Framework, Graylog, Angular 4, REST, Websocket

IG TUS Telekommunikation und Sicherheit, founded in 1968 by today's Securiton AG and Siemens Schweiz AG, Building Technologies, offers alarmNET services for the entire alarm chain in the context of building surveillance.

As a result of the discontinuation of the 2G mobile phone network at the end of 2019, 20,000 subscriber terminals installed at customers' premises will have to be replaced in order to ensure continued uninterrupted monitoring.

To simplify the processes, soXes developed the TUS TecTool for TUS, which supports the technician in replacing the old device and guides him safely through the migration in predefined process steps.

Thanks to the experience gained with soXes' proprietary instaGuard development, the customer was provided with both technical and business-related know-how.

The TUS TecTool acts as a central deployment tool for replacing the existing hardware. The technician on site is guided through the process and can control it simultaneously on various devices such as laptop, tablet or mobile phone.

Various security mechanisms prevent unauthorised persons from gaining access to the affected object or application (2-factor authentication).

The TecTool communicates with different surrounding systems and orchestrates the complete process of a migration as well as the testing of the newly installed end device.

In case of a problem, the technician is accompanied during the semi-automated rollback to the original state.

The user interface remains clear and user-friendly despite the wealth of information provided.

After completion of the work, the protocol of the work and tests carried out is automatically sent as a PDF file to the technician as well as to other defined recipients. In addition, TUS' own ABACUS system is updated during a nightly status comparison.

Via the back office, the client can check the status of an order at any time or even adopt it to the greatest extent possible. Text adjustments, parameterisation and configuration of the TUS TecTool can be carried out simply and intuitively by the administrators.

Of course, all actions are logged and are available to the client via the back office for evaluation via Graylog. Not only the log data of the TUS TecTool is entered, but also that of the primary peripheral systems. This provides a quick and seamless overview of all connections and processes in connection with a migration in progress or completed.

The project was based on the specification developed in several workshops by the client and soXes.

Thanks to the agile and SCRUM-based approach to the implementation, changes to the specification could be implemented promptly and without far-reaching cost consequences.

The short sprints allowed a flexible and immediate reaction to changed constellations and extended requirements of surrounding systems.

The introduction of the TUS TecTool enables the technicians on site to carry out a guided replacement of the old components. This also reduces the telephone support effort required by the customer to a minimum. The standardised process guarantees uniform execution of the migration work.

Whereas in the past, technicians had to perform a number of actions manually and with telephone consultation, the TUS TecTool enables automated switching of peripheral systems and displays the test results clearly and comprehensibly in the application. 

The TUS TecTool has also been designed so that it can be used and adapted for further processes after the migration phase is complete.

 

Kunde:	Wiegand AG
Applikation:	Wiegand
Technologie:	JAVA, SOA, SQL, Java Script, Angular JS, Python, Phone Gap, Mobile, Unit Test, Build Server

Wiegand AG, based in Bülach, specializes in drug management and hospital logistics. It develops concepts for medication processes, storage and transport of medication and consumables in hospitals and homes.
 
In a comprehensive IT project of more than 2 years duration, with a team of 7 developers, Wiegand AG has commissioned soXes to develop a secure, fast and reliable system that ensures the management of medication in hospitals. This comprehensive system is based on four pillars: WMCC (central management server) WMPS (directional station), WM5R (mobile device for dispensing) and the MedManager Cockpit (WMCP)
 
The WMPS straightening station is primarily concerned with the electronic support of the set-up or preparation of medication. Via 2D barcode readers, all medications for straightening are identified and managed - including LOT and expiry dates, if available. Step by step, the straightening station guides the nursing staff both when straightening medication into the distribution dispenser and when providing individual medication. The electronic prescription provides information about the medication, preparation and dispensing. Straightening and dispensing activities are compared with the time axis. Traffic light functions signal the urgency status of the activities.
 
WM5R is a mobile app that runs on various operating systems and devices. It ensures that medication can be traced back to the patient's bedside, thus ensuring traceability and medication safety by allowing the dispensing process to be logged directly at the patient's bedside. The WM5R app implements the 5-R rule: right patient, right drug, right dosage, right application, right time.  Both the entries from the WMPS and the WM5R are automatically fed back into the hospital system.
 
The WMM environment can be managed with the web application WMCP Cockpit. In addition to user and group administration and an overview of patients and prescriptions, this includes a very large part of logistics. The entire supply of the pharmacy and central warehouse as well as the ward can be monitored and coordinated via WMCP. The staff has an overview of the stock levels of all wards everywhere and at any time via a web-based interface. Orders are automatically triggered or manually released and transmitted to the purchasing system. Thus, every material movement is automatically saved (date, user, patient). Evaluations per package, LOT, expiration date, etc. make it possible to trace the movements in detail. The automatic ordering procedure is a central component of this solution and is implemented based on three principles:
1. directional station: according to the dispensations (consumption), the system determines a forecast of the future demand for a drug.
2. kanban: orders are automatically triggered when stock levels fall below a certain level.
3. autoinventory: special cabinets with scales, especially for consumables, allow a completely automatic warehouse, which determines the stock and the necessary orders by weight.
 
The Wiegand drug management system is based on the Java programming language with a PostgreSQL database in the background for WMCC and WMPS. The WMCP was implemented with Python on the server and AngularJS, Bootstrap and HTML5 on the frontend. The WM5R app runs under Phonegap (Apache Cordova) on all major mobile platforms. Throughout Switzerland, the system has already been successfully implemented in several hospitals and connected to the local hospital information and prescription system, while maintaining the HL7 (Health Level 7 an international standard for the exchange of data between health care organizations and their computer systems) standard.