Application Development

 

Kunde:	instaSOLUTION AG
Applikation:	instaGUARD
Technologie:	YII, PhoneGap, Angular JS

In the course of various projects in the field of alerting and mobilization, it became clear to soXes that in the field of alerting there are many providers, but not many comprehensive solutions that are based on or support modern platforms. soXes therefore decided to build a comprehensive real-time alerting system. After a development period of more than two years, instaGUARD and thus the company instaSOLUTION was born. instaGUARD is a technologically top modern and innovative alarm system for emergency, evacuation, mobilization, threats and technical alarms. It is a new generation in alarm management.

With instaGUARD it is possible to trigger an alarm in real time in an emergency situation or, in the case of team mobilization, to notify your team within seconds. An alarm can be triggered at the touch of a button on the smartphone, by SMS, phone call, e-mail or key combination on the computer. The software is centralized, cloud-based on an Internet platform and is operated by the user via an external client application, which is installed locally on a mobile or fixed end device.
This enables the recipient to be contacted globally via all communication channels. This significantly increases accessibility and enables a fast response time. The alerting process is more efficient, faster and easier than with conventional systems.

Thanks to the alarm configurator, different alarm types can be pre-defined and triggered according to the emergency situation. These differ, for example, in the ringing tone, the recipient circle, the priority, the escalation level or the instructions for action. Alarms can also be triggered by an external system by connecting instaGUARD to an existing external system (e.g. fire protection system). Depending on the medium, alarms can be sent with different delays and the recipient can be requested to acknowledge them. If an alarm was triggered, it is possible to locate the device from which it originated.

In this project, soXes resp. instaSOLUTION implemented all the work from the idea to the design, the technical concept and the implementation.
soXes has extensive know-how in the field of real-time communication with different media and a variety of protocols and systems.

For more information please visit the instaGUARD webpage at www.instaguard.ch

 

Kunde:	instaSOLUTION AG
Applikation:	instaSOLUTION
Technologie:	PHP, Python, Angular, .NET Core, Percona Cluster, Redis, Graylog Cluster, High-availability systems, Maria DB, JSON, Java Script, Lora, REST, Microservices

instaSOLUTION AG offers a modern and efficient communication and management solution in the areas of alerting, crisis management, mobile collaboration, messaging and IoT. With our modular, highly secure and flexible connectivity platform instaCORE we connect what needs to be connected. The instaSOLUTION app is highly performant, modular and based on microservices.

It combines 5 solutions in one: 

1) instaGUARD is a security solution that helps you to successfully manage critical events, thus increasing the protection of people, buildings and systems. We hereby support companies in the areas of personal security, mobilisation, technical alarming and IT-alarming. instaGUARD is a virtual alarm server.

2) instaCRISIS is an emergency and crisis management solution which provides additional security in exceptional situations. After the automated alerting of the crisis management team, the members have access to the emergency plan, role-specific documents and todo checklists on a mobile basis - also for collaborative use with encrypted group chat.

3) instaCOLLAB is a mobile collaboration solution, with which mobile documents can be distributed in addition to an intelligent chat. Thanks to standardised communication, reduced to the essentials and automatically evaluated, time is saved. Mobile surveys, trainings or quizzes can be started here. Simple to use, encrypted, effective.

4) instaMESSAGING is the solution when it comes to communicating via different channels using a simple interface - App, SMS, Text2Voice, Paging.

5) instaIoT is an IoT (Internet of Things) solution which, by linking the physical and digital worlds, makes it possible to make a large number of processes in an organisation more efficient, effective and transparent.

 

Kunde:	TUS - Telekommunikation und Sicherheit
Applikation:	TUS AIN
Technologie:	Graylog Cluster, Microservices, Redis Sentinel, Nginx, Galera Cluster, JSON, Push-pull Methodik, Data Loss Prevention, Split Brain Prevention

In the sixties of the last century, the then PTT was looking for strong partners to operate and finance an alarm transmission service in Switzerland. Securiton AG and Cerberus AG (now Siemens Schweiz AG, Building Technologies) took up the challenge. In 1968 they founded the interest group TUS Telekommunikation und Sicherheit. The pioneering spirit was rewarded: Thanks to constant technical innovations and considerable investments, TUS today presents itself as a modern and efficient multi-technology provider with brilliant future prospects.

TUS AIN (Automatic Intelligent Notification) was developed in order to bring the notification of system faults and alarms, which until then had mainly been personalised, to more modern technologies such as SMS, push, email, pager and automated voice call. In this way, a notification can be automatically sent by TUS AIN to the responsible alarm recipients and to the desired medium. If required, it can also be displayed and edited via a mobile app. A high-performance IP-based network is used to transmit the messages.

TUS AIN is supplied by the TUS alarmDispatcher system with information on the status of the subscriber terminals and their sensors and is mainly used as a notification centre that can be configured in great detail.

The following technologies and solutions are used specifically: Graylog Cluster, Microservices - including Log Service, Notification Service, System Monitoring (PRTG and others), Redis Sentinel, Nginx, Galera Cluster, JSON, Push-pull Methodology, Data Loss Prevention, Split Brain Prevention.

 

Kunde:	TUS - Telecommunications and Security
Applikation:	TUS alarmDispatcher
Technologie:	Graylog Cluster, Microservices, InputChecker, System Monitoring, Redis Sentinel, Nginx, Galera Cluster, JSON, Push-pull Methodik

In the sixties of the last century, the then PTT was looking for strong partners to operate and finance an alarm transmission service in Switzerland. Securiton AG and Cerberus AG (now Siemens Schweiz AG, Building Technologies) took up the challenge. In 1968 they founded the interest group TUS Telekommunikation und Sicherheit. The pioneering spirit was rewarded: Thanks to constant technical innovations and considerable investments, TUS today presents itself as a modern and efficient multi-technology provider with interesting prospects for the future.

In line with this, the TUS alarmDispatcher, an integrated alarm management system for the systematic distribution of system faults, emergency calls and alarms, is designed and implemented using the latest technological possibilities. A high-performance IP-based network is used to transmit the messages.

The TUS alarmDispatcher is a switching unit which ensures that customer terminals (e.g. hazard detection systems) can send appropriate messages to designated alarm receivers (e.g. blue light organisations) within a few milliseconds while maintaining a specified persistence. Alarm receiving points include TUS AIN (Automatic Intelligent Notification) - the smart platform behind the alarmOBSERVER - or eAlarm (Swisscom's intelligent alarm receiving point).

At the same time, the alarm receiving point can send control commands (e.g. lock doors) to the alarm transmission points. Consequently, the TUS alarmDispatcher can function as a duplex.

In order to comply with the high availability and alarm technology compliant guidelines (EN50518, EN50136), the following technologies and solutions are used: Graylog Cluster, Microservices - among others Log Service, InputChecker, System Monitoring (PRTG among others), Redis Sentinel, Nginx, Galera Cluster, JSON, Push-pull Methodology, Split Brain Prevention

 

Kunde:	TUS - Telecommunications and Security
Applikation:	TUS BatchMerger (BTM)
Technologie:	.NET, SQL, C#

In the sixties of the last century, the then PTT was looking for strong partners to operate and finance an alarm transmission service in Switzerland. Securiton AG and Cerberus AG (now Siemens Schweiz AG, Building Technologies) took up the challenge. In 1968 they founded the interest group TUS Telekommunikation und Sicherheit. The pioneering spirit was rewarded: Thanks to constant technical innovations and considerable investments, TUS today presents itself as a modern and efficient multi-technology provider with interesting prospects for the future.

The TUS BatchMerger (BTM) is mainly used as a data supplier of the object configuration for the TUS Automatic Intelligent Notification (AIN) system. The object data comes from two different ERPs and three different locations in Zurich, Lausanne and Lugano. In the first stage of expansion, a UI is still being used for processing the object data, but this UI will be removed later. The object data can be enriched with additional information in the BTM or cleansed of superfluous information.

The ERP object data is loaded cyclically into the BTM and then prepared for processing in the BTM UI. All actions on the object data are historized in order to detect changes to the ERP data and then pass the adjustments on to BTM.

The BTM runs as a classic .NET MVC Client Server application with a MS SQL database server in the background.

With the introduction of TUS AIN, the change to the new media for notifications is completed, which is a great relief for TUS.