Technologies

 

Kunde:	instaSOLUTION AG
Applikation:	instaGUARD
Technologie:	YII, PhoneGap, Angular JS

In the course of various projects in the field of alerting and mobilization, it became clear to soXes that in the field of alerting there are many providers, but not many comprehensive solutions that are based on or support modern platforms. soXes therefore decided to build a comprehensive real-time alerting system. After a development period of more than two years, instaGUARD and thus the company instaSOLUTION was born. instaGUARD is a technologically top modern and innovative alarm system for emergency, evacuation, mobilization, threats and technical alarms. It is a new generation in alarm management.

With instaGUARD it is possible to trigger an alarm in real time in an emergency situation or, in the case of team mobilization, to notify your team within seconds. An alarm can be triggered at the touch of a button on the smartphone, by SMS, phone call, e-mail or key combination on the computer. The software is centralized, cloud-based on an Internet platform and is operated by the user via an external client application, which is installed locally on a mobile or fixed end device.
This enables the recipient to be contacted globally via all communication channels. This significantly increases accessibility and enables a fast response time. The alerting process is more efficient, faster and easier than with conventional systems.

Thanks to the alarm configurator, different alarm types can be pre-defined and triggered according to the emergency situation. These differ, for example, in the ringing tone, the recipient circle, the priority, the escalation level or the instructions for action. Alarms can also be triggered by an external system by connecting instaGUARD to an existing external system (e.g. fire protection system). Depending on the medium, alarms can be sent with different delays and the recipient can be requested to acknowledge them. If an alarm was triggered, it is possible to locate the device from which it originated.

In this project, soXes resp. instaSOLUTION implemented all the work from the idea to the design, the technical concept and the implementation.
soXes has extensive know-how in the field of real-time communication with different media and a variety of protocols and systems.

For more information please visit the instaGUARD webpage at www.instaguard.ch

 

Kunde:	TUS - Telecommunications and Security
Applikation:	TUS BatchMerger (BTM)
Technologie:	.NET, SQL, C#

In the sixties of the last century, the then PTT was looking for strong partners to operate and finance an alarm transmission service in Switzerland. Securiton AG and Cerberus AG (now Siemens Schweiz AG, Building Technologies) took up the challenge. In 1968 they founded the interest group TUS Telekommunikation und Sicherheit. The pioneering spirit was rewarded: Thanks to constant technical innovations and considerable investments, TUS today presents itself as a modern and efficient multi-technology provider with interesting prospects for the future.

The TUS BatchMerger (BTM) is mainly used as a data supplier of the object configuration for the TUS Automatic Intelligent Notification (AIN) system. The object data comes from two different ERPs and three different locations in Zurich, Lausanne and Lugano. In the first stage of expansion, a UI is still being used for processing the object data, but this UI will be removed later. The object data can be enriched with additional information in the BTM or cleansed of superfluous information.

The ERP object data is loaded cyclically into the BTM and then prepared for processing in the BTM UI. All actions on the object data are historized in order to detect changes to the ERP data and then pass the adjustments on to BTM.

The BTM runs as a classic .NET MVC Client Server application with a MS SQL database server in the background.

With the introduction of TUS AIN, the change to the new media for notifications is completed, which is a great relief for TUS.

 

Kunde:	TUS - Telecommunications and Security
Applikation:	TUS TecTool
Technologie:	PHP, MySQL, Yii, Amphp Framework, Graylog, Angular 4, REST, Websocket

IG TUS Telekommunikation und Sicherheit, founded in 1968 by today's Securiton AG and Siemens Schweiz AG, Building Technologies, offers alarmNET services for the entire alarm chain in the context of building surveillance.

As a result of the discontinuation of the 2G mobile phone network at the end of 2019, 20,000 subscriber terminals installed at customers' premises will have to be replaced in order to ensure continued uninterrupted monitoring.

To simplify the processes, soXes developed the TUS TecTool for TUS, which supports the technician in replacing the old device and guides him safely through the migration in predefined process steps.

Thanks to the experience gained with soXes' proprietary instaGuard development, the customer was provided with both technical and business-related know-how.

The TUS TecTool acts as a central deployment tool for replacing the existing hardware. The technician on site is guided through the process and can control it simultaneously on various devices such as laptop, tablet or mobile phone.

Various security mechanisms prevent unauthorised persons from gaining access to the affected object or application (2-factor authentication).

The TecTool communicates with different surrounding systems and orchestrates the complete process of a migration as well as the testing of the newly installed end device.

In case of a problem, the technician is accompanied during the semi-automated rollback to the original state.

The user interface remains clear and user-friendly despite the wealth of information provided.

After completion of the work, the protocol of the work and tests carried out is automatically sent as a PDF file to the technician as well as to other defined recipients. In addition, TUS' own ABACUS system is updated during a nightly status comparison.

Via the back office, the client can check the status of an order at any time or even adopt it to the greatest extent possible. Text adjustments, parameterisation and configuration of the TUS TecTool can be carried out simply and intuitively by the administrators.

Of course, all actions are logged and are available to the client via the back office for evaluation via Graylog. Not only the log data of the TUS TecTool is entered, but also that of the primary peripheral systems. This provides a quick and seamless overview of all connections and processes in connection with a migration in progress or completed.

The project was based on the specification developed in several workshops by the client and soXes.

Thanks to the agile and SCRUM-based approach to the implementation, changes to the specification could be implemented promptly and without far-reaching cost consequences.

The short sprints allowed a flexible and immediate reaction to changed constellations and extended requirements of surrounding systems.

The introduction of the TUS TecTool enables the technicians on site to carry out a guided replacement of the old components. This also reduces the telephone support effort required by the customer to a minimum. The standardised process guarantees uniform execution of the migration work.

Whereas in the past, technicians had to perform a number of actions manually and with telephone consultation, the TUS TecTool enables automated switching of peripheral systems and displays the test results clearly and comprehensibly in the application. 

The TUS TecTool has also been designed so that it can be used and adapted for further processes after the migration phase is complete.

 

Kunde:	instaSOLUTION AG
Applikation:	instaSOLUTION
Technologie:	PHP, Python, Angular, .NET Core, Percona Cluster, Redis, Graylog Cluster, High-availability systems, Maria DB, JSON, Java Script, Lora, REST, Microservices

instaSOLUTION AG offers a modern and efficient communication and management solution in the areas of alerting, crisis management, mobile collaboration, messaging and IoT. With our modular, highly secure and flexible connectivity platform instaCORE we connect what needs to be connected. The instaSOLUTION app is highly performant, modular and based on microservices.

It combines 5 solutions in one: 

1) instaGUARD is a security solution that helps you to successfully manage critical events, thus increasing the protection of people, buildings and systems. We hereby support companies in the areas of personal security, mobilisation, technical alarming and IT-alarming. instaGUARD is a virtual alarm server.

2) instaCRISIS is an emergency and crisis management solution which provides additional security in exceptional situations. After the automated alerting of the crisis management team, the members have access to the emergency plan, role-specific documents and todo checklists on a mobile basis - also for collaborative use with encrypted group chat.

3) instaCOLLAB is a mobile collaboration solution, with which mobile documents can be distributed in addition to an intelligent chat. Thanks to standardised communication, reduced to the essentials and automatically evaluated, time is saved. Mobile surveys, trainings or quizzes can be started here. Simple to use, encrypted, effective.

4) instaMESSAGING is the solution when it comes to communicating via different channels using a simple interface - App, SMS, Text2Voice, Paging.

5) instaIoT is an IoT (Internet of Things) solution which, by linking the physical and digital worlds, makes it possible to make a large number of processes in an organisation more efficient, effective and transparent.